BEAUTY JUNKIE POLICIES

At our Aesthetic Salon, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their BEAUTY JUNKIE experience. They’re not rules, they’re just some general things to keep in mind to make sure your experience with us goes as smoothly as possible.

we are unable to offer refunds on training courses.

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Cancellations & Refunds

We’re unable to offer refunds if you want to cancel your training course.

The only exception to this is the 24 hour cancellation policy below which allows you to cancel any booking within 24 hours of the original booking being made by calling us on 07709199919

However, we recognise that in exceptional circumstances, mstances, such as a bereavement, we would wish to consider offering you a credit note at such a difficult time. These decisions are made at the discretion of our customer service team and will only be considered if the bereavement relates to an immediate family member, for example a partner, child, parent or sibling. Should you be in the unfortunate situation of suffering such a bereavement in your immediate family, you should send a scanned copy of the death certificate to us via the contact us section of our website.

Although we are unable to offer a refund if you no longer wish to attend your original booking, you can change your booking to a future date. If you have purchased your course at a discounted price you will hava to pay the difference to the full course price. Any re-bookings will incur an additional £40 re-booking fee.

You may cancel your booking within 24 hours of making the original booking. You will receive a refund (excluding any credit card and other administrative fees ). A cancellation fee per booking will be charged at £50+vat.